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We understand that travel plans may change, and we aim to make our cancellation and refund process as transparent as possible.
- Cancellation Requests:
- Cancellations can be made directly through your account or by contacting our support team.
- Refunds:
- Full Refund: Applicable for cancellations made within 24 hours of booking.
- Partial Refund: Based on the cancellation window and policies of our service partners (e.g., airlines, hotels).
- No Refund: For cancellations made less than 48 hours before the scheduled travel date.
- Processing Time:Refunds are processed within 7-10 business days